About Us

Customer Care Research is an independent organisation providing expert customer focused Business to Business, Trade, and Consumer Qualitative & Quantitative Research and Communications in the UK and abroad.

We recognise that good research and information projects are developed within a partnership between the ourselves and the client.

Being run by business people rather than pure researchers, Customer Care Research can help and assist with the implementation of strategic improvement or development plans. In other words, to help make research work!

Our specialist customer, client, prospect and competitor knowledge insight provides input into current business action plans, customer relationship initiatives, image and brand evaluation and future strategy. 

To best serve these objectives we have three umbrella brands:-

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commercial-eyes

Viewfinder-Research

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frontdesk

With offices in London and Cambridge, with a satellite in Edinburgh, we are conveniently located to serve the UK.