Frontdesk is our brand for 'Reception' based businesses.

Any business with a 'reception' and 'guests', members' or 'customers' can use this branded product.

Hotels, car dealerships, health clubs, spa's, charities, shops and stores, service companies and sports clubs are just a sample of the type of organisations that can extract value from having an immediate, or soon after, customer experence report.

Using various methods, some hi-tech, some traditional, feedback can be obtained and used 'live'.



Brook House
Cage End
Hatfield Broad Oak
Bishop's Stortford
CM22 7HP

Partner: Keith Artus
London +44 (0) 1279 718900

Customer Satisfaction Research
Appreciation Evaluation
Loyalty & Retension Research
Client Contentment Research
Attitudinal and Image Reviews
Disloyalty and Exit Investigations
Competitor Price and Service Investigations
Contract and Policy Pre-Renewal Interviews
Performance Benchmarking and Tracking
Employee and Management Surveys
Knowledge Management
Advertising and Promotional Research
Consultancy and advice
Customer Relationship Management
Customer Maintenance Programmes
Customer Care Training


Beverley House
Beverley Way

Partner: Jill Carpenter
Cambridge + 44 1223 572229


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