Database, Software and I.T.

Expertise built out of a need to assist clients with their database and knowledge management, Customer Care Research can develop database and contact management software solutions to maximise customer information handling.

Database Management  
Database Construction  
Database Software Development  
Operational Software Development  
IT Consultancy and Implementation  
Internet Data Capture  
email blasts, tracking and actioning  



Brook House
Cage End
Hatfield Broad Oak
Bishop's Stortford
CM22 7HP

Partner: Keith Artus
London +44 (0) 1279 718900

Customer Satisfaction Research
Appreciation Evaluation
Loyalty & Retension Research
Client Contentment Research
Attitudinal and Image Reviews
Disloyalty and Exit Investigations
Competitor Price and Service Investigations
Contract and Policy Pre-Renewal Interviews
Performance Benchmarking and Tracking
Employee and Management Surveys
Knowledge Management
Advertising and Promotional Research
Consultancy and advice
Customer Relationship Management
Customer Maintenance Programmes
Customer Care Training


Beverley House
Beverley Way

Partner: Jill Carpenter
Cambridge + 44 1223 572229


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